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A person reads it.

Pick the topic that fits and your message goes straight to the desk that handles it. No ticket number, no chatbot, no queue you have to escalate out of.

Security · Privacy · Terms & legal · Billing · District help · General

Goes to hello@pearsight.com.

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What happens next

  1. 1

    It routes

    The topic you pick decides which inbox it lands in. A security report reaches the security desk directly — it doesn't sit in a general queue first.

  2. 2

    You get a copy

    A receipt of what you sent (long messages trimmed) arrives in your inbox within a minute or two, so you have your own record of it.

  3. 3

    We write back

    Within one business day, usually sooner, from a person. Pearsight is a small family-run team, not a support department.

Would rather just send an email? Write to hello@pearsight.com and it reaches the same people.

Looking for a how-to rather than a person? Connecting Canvas, pairing a child’s device, inviting a co-parent, and the rest of it are written up in the help center. For how we store and protect your family’s data, read the security page or the privacy policy.

Pearsight

The education app that keeps you and your kids on track.

Product

  • Features
  • Pricing
  • How it works
  • For parents
  • For students

Why

  • Why Pearsight
  • Why Canvas is hard
  • ADHD & school
  • Parent playbook

    • About

    • Connecting Canvas
    • Parent dashboard
    • Kid dashboard
    • Multiple kids

    Company

    • About us
    • Contact
    • Security
    • Privacy
    • Terms
    © 2026 Pearsight · hello@pearsight.com

    Pearsight is a direct-to-consumer parent dashboard purchased by parents on behalf of their K-12 children. Although we may integrate as an institutional vendor or store a school-wide database it is only in those cases that we would require a district DPA (Data Privacy Agreement). Individual parents utilize their own FERPA-guaranteed right of access to authenticate their personal Canvas observer account. We do not sell, track, or re-disclose student data. The paying parent (18+) creates the family account, which constitutes verifiable parental consent under COPPA. Children do not sign up directly — their access is parent guided. Pearsight aligns with all global privacy standards and children protection standards, including GDPR, CCPA, CPRA, PECR, PIPEDA, SOPIPA, COPPA, and FERPA. See Privacy and Security for our full data-handling stance.

    Canvas is a registered trademark of Instructure, Inc. Pearsight is not affiliated with, endorsed by, or sponsored by Instructure.