Three roles, one dashboard.

The primary caregiver is the parent who created the account. They own billing, can add or remove kids, and can invite or remove other caregivers. There’s exactly one primary per family; you can transfer the role to someone else if needed.

Co-parents have full read/write access to every kid’s dashboard but can’t change billing or remove other caregivers. They can mark assignments, post comments, verify, and follow up — the same actions as the primary parent. Most second parents land here.

Observers see the dashboard but can’t make status changes or post comments. Grandparents who just want to know how the school year is going, an extended-family tutor who should see the workload but not actively manage it.

Key facts

• Primary: billing + caregiver management. One per family.
• Co-parent: full read/write to the dashboard. No caregiver-admin.
• Observer: read-only.
• Role per caregiver per kid — finer-grained when needed.